1. What is That D.I.Y Store?
That D.I.Y Store is an online platform based in Bahrain offering a variety of stationery products, art and craft items, and educational books for kids.
2. What are your payment options?
We currently accept Cash on Delivery and Benefit Pay on Delivery.
3. How long does delivery take?
All orders are delivered within 48 hours across Bahrain.
4. Are deliveries or returns processed on Fridays?
No, That D.I.Y Store is closed on Fridays. Deliveries and returns are not processed on this day.
5. Are there any delivery charges?
Orders below 10 BHD incur a delivery charge of 1 BHD.
Orders above 10 BHD qualify for free shipping.
6. How do I track my order?
You can stay updated on your order status by contacting us directly through:
- WhatsApp: +973 38981392 or +973 33406011
- Email: hello@thatdiystore.com
7. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, you can return it during delivery. Refunds for accepted returns will be processed immediately.
8. Do you offer international shipping?
At this time, we only deliver within Bahrain.
9. Can I cancel my order?
Yes, you can cancel your order by contacting us via WhatsApp or email before the order is out for delivery.
10. What kind of products do you offer?
We specialize in:
- Stationery products for school and office use.
- Art and craft supplies, including fine art materials, project items, and creative tools.
- Educational books for kids, including preschool learning materials, storybooks, and coloring books.
11. How can I contact customer support?
You can reach us via:
- WhatsApp: +973 38981392 or +973 33406011
- Email: hello@thatdiystore.com